There is only one best way when it comes to supporting our people and it involves recognising and celebrating the many different facets of what makes you “you”. We encourage everyone to come as they are, and we’ll come together as one. Our policies, programs, employee-led resource groups and recruitment strategies all aid us in our commitment to creating a safe, diverse and inclusive work environment for all our employees globally.
Our people are here for a good time and a long time. We believe your career is a journey, not a destination and there are no limits to what your future could hold. All our people are encouraged to find their Brightness of Future and are provided the professional development and mentorship opportunities to help them get there.
Our flat and transparent organisation structure means there are no closed doors (literally). We’ve worked hard to create a culture of collaboration, innovation and inclusion to ensure there is no “us” and “them”. No one has a personal assistant, not even our CEO; our people have direct access to the decision makers and our communication always prioritises two way dialogue.
When applying for a job at Flight Centre Travel Group, having fun at work is part of the job description. Our core value of irreverence and culture of reward and recognition ensures fun and enjoyment in the workplace. Our people are proud of where they work and are driven every day by our mission to open up the world for those who want to see.
Our people are the beating heart of our business. We’re devoted to supporting and enhancing the wellbeing of our employees – from their mental and physical health to their financial wellbeing. We know our Flighties are all travellers at heart and many of our benefits revolve solely around our sense of wanderlust. We believe you don’t need to quit your day job to tick items off your bucket list.
Self-important people don’t fit in here. We’re anti-bureaucracy and anti-red tape. Everyone has the same rights and opportunities, no matter if you’ve been in the business two days or 20 years. Our core value of egalitarianism means across all our teams, we strive to ensure everyone is heard regardless of their experience level or seniority.
We’re not like other companies, we believe there is no rulebook when it comes to your career path. We welcome anyone into our company no matter their age or background and believe a diverse workforce promotes new ideas to help us challenge the status quo and propel our company forward. If you’re looking to embark on a new journey, we’ll help you take off.
Our people take risks and think outside of the box. We value innovation and experimentation, where the only wrong answer is not giving something a go. This goes hand in hand with our core value of ownership; we always take responsibilities of our ideas and our work. We boast our successes and learn from our failures.
The Flight Centre Foundation is one way we harness the collective goodness of our people, industry partners, and customers to give back to communities where we work, live and travel. On top of this, any money raised by our people for our chosen charities, either directly via workplace giving or through the Foundation, is matched equally by our company. Our people are also offered a day of volunteer leave each year. This is a paid day empowering our people to give back in any way they choose – no matter the scale.
Our spirit of egalitarianism, irreverence and ownership defines the way we behave. These are the three shared values we place above all others to help us make informed decisions and solidify our company culture. Our values are simple, powerful and they shape our behaviour across our entire network of brands and businesses. We have a set of three core values that are lasting and unique to how we do things around here. They guide what our people do, and drive our organisation forward.
As one of the world’s largest travel companies, we recognise our responsibility to preserve the places we love while enriching our people, destinations and communities. We have set ambitious targets to work with suppliers and our industry to influence low-carbon travel.
We are proud to be Australia's largest travel retailer and our diverse team represents a broad range of backgrounds and our connections span the globe. We strive to create an environment where everyone feels like part of one big family.