Sales and Customer Service

Sales Development Representative (SDR)- RSA

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ABOUT THE OPPORTUNITY

Are you passionate about opening doors, building relationships, and creating new business opportunities? We're looking for a high-performing Sales Development Representative (SDR) to accelerate new business acquisition by generating qualified first appointments for our Business Development team. In this role, you'll engage decision-makers, identify customer needs, and build a strong sales pipeline through strategic prospecting. If you're resilient, commercially driven, and thrive in a fast-paced sales environment, we'd love to hear from you.

KEY RESPONSIBILITIES

  • Generate, research, and qualify cold leads using available prospecting tools and CRM systems.
  • Build and maintain a healthy pipeline to support sales conversion.
  • Conduct multi-channel prospecting through cold calling, email campaigns, and LinkedIn engagement.
  • Secure qualified first appointments for Business Development Managers.
  • Manage referrals and marketing-generated web leads.
  • Develop relationships with prospects and identify customer pain points and requirements.
  • Collaborate with the National Sales Leader and Sales & Technical Leaders on segmentation and lead generation projects.
  • Maintain accurate CRM records and comply with internal sales processes.
  • Participate in sales meetings, performance reviews, training sessions, networking events, and industry conferences.
  • Provide pipeline updates and insights to leadership teams.
  • Follow all One Best Way processes, sales KPIs, and reporting requirements.
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

EXPERIENCE & QUALIFICATIONS

  • Matric required.
  • Relevant tertiary qualification in Business or related field advantageous.
  • Travel qualification advantageous.
  • 3+ years' experience in B2B sales.
  • 2+ years' outbound sales calling experience advantageous.
  • Proven track record of securing appointments with decision-makers.
  • Strong verbal and written communication skills.
  • Ability to build relationships across multiple prospecting channels.
  • Experience managing large volumes of leads and accounts.
  • Experience building and nurturing a sales pipeline.
  • CRM experience required.
  • Own transport essential.

We’re on a mission to take business travel to the next level. Specialising in tailored business travel management and cost-effective solutions for small to medium enterprises.