At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
Integrations Services is at the heart of Flight Centre and is responsible for the Common Core services that power Flight Centre. We create the Booking Management capability which enable our brands and experience teams to effectively search, cart, book and manage our travel products.
As Engineering Manager for our Booking & Fulfilment team, you will lead with a product mindset to craft services that enable, empower and accelerate our business and integrating engineering teams. You will set the standard for high performance, build the culture to sustain it, and drive the operational excellence that keeps teams moving forward.
Day to day:
- Lead and develop one or more engineering teams by overseeing hiring, onboarding, performance and career growth, while fostering a high-performing culture built on autonomy, collaboration and psychological safety
- Drive successful delivery outcomes by collaborating with product, business and engineering stakeholders, supporting agile practices, removing blockers, managing dependencies and risks, and continuously improving team delivery performance and predictability
- Own and guide the engineering strategy and roadmap for your team, with a focus on service performance, stability, and usability - empowering integrating teams to move fast with confidence
- Oversee operational management by leading capacity planning, resource forecasting, budget and vendor management, driving process and agile improvements, and reporting on team performance, delivery metrics and key initiatives
You'll be perfect for the role if you have:
- At least 2 years' experience leading and scaling software engineering teams in an agile environment
- At least 5 years’ experience working with software development teams in a product led organisation
- Proven track record of driving operational improvements through establishing and maturing engineering processes, standards, and ways of working
- Demonstrated experience driving service strategies and roadmaps through close partnership with product and engineering stakeholders to achieve business objectives
- Experience working in finance, payments, or transaction-critical domains, with an understanding of reconciliation, disbursement, or financial system integration
- Demonstrated ability to attract, develop, and retain engineering talent through coaching, career development, and performance management
- Experience engaging with vendors, contractors, and external technology partners to deliver outcomes and manage costs
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Irreverence. Ownership. Egalitarianism.
Flight Centre Travel Group (FCTG) is one of the worlds' largest travel networks with over 32 brands in 95 countries.
