Our Story

Our Story

Our company starts with one double decker bus in 1973. Over four decades, Flight Centre Travel Group grows to become a $19 billion business consisting of more than 40 brands. Today, we are one of the world's largest travel groups with company-owned operations in 16 countries and a corporate travel management network that spans more than 90 countries.

1985 - 1989

Flight Centre unites

We continue to open shops selling discount airfares in Australia. There is no consistency in shop names or branding.

The Bangkok Managers' Conference in 1987 is a turning point. After much discussion, we decide to adopt 'Flight Centre' as our common name, one brand and one best way for business systems. This is the birth of our red and white shop fit-outs, the Concorde logo, the Captain and our 'Lowest Airfares Guaranteed' slogan.

We start operations in New Zealand and start our own Ticket Centre. United as 'airfare specialists', our success takes off.

1985
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In the mid-1980s Flight Centre in Australia runs as three separate 'fiefdoms' by Skroo Turner (Queensland), Bill James (New South Wales) and Geoff Harris (Victoria).

1987
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We hold our first ball in 1987 at Jupiters Casino on the Gold Coast. Ours is a culture of celebrating success. We work hard and we party harder.

1987
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While we have been selling discount flights in Australia since 1982, we unite under the brand of 'Flight Centre' after the Bangkok Managers' Conference in 1987.

1988
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We publish this profile about Flight Centre as a tool to help us secure shop leases in shopping centres.

1988
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The Captain first appears in Flight Centre ads in September 1988. We aim to instil trust and confidence in the minds of customers – and people trust airline pilots.

1988
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Maroochydore Flight Centre opens in 1988 with the new standardised shop fit-out. There's an A-frame on the footpath advertising the top specials as well as an Airfares Board in the window.

1989
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Our travel consultants see everyone as a potential customer. Here are the million dollar consultants in 1989.

1989
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We take control of our destiny and start our own ticketing operations in Australia. Here's the Ticket Centre office in Brisbane in 1992. We establish Ticket Centres in the UK and South Africa in 1995, New Zealand and Canada in 1996, the USA in 2008 and Singapore in 2013.

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At Flight Centre Travel Group, we live and breathe our number one philosophy - Our people.

Our people + Our culture is dedicated to looking after people at every stage of their experience with us. It is the core of our company and infuses every aspect of it.