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Product Manager - Montvale NJ

Job no: 506804
Brand: Global Procurement Network
Work type: Full time
Location: USA - New Jersey
Categories: Wholesale & Product

Job Purpose:

Delivery of a Product Strategy that will see the evolution of strong long-term relationships with our supplier partners and maximize the return to GPN’s Global Selling Partners. You will ensure that all markets are supplied with competitive, available product which delights all customers.


Weighting %


Performance Measures

Set and execute annual contracting and product delivery plans suited to all global partners to ensure sales, override and profit targets are achieved with adherence to timelines and commitments.


  • Competitive Product that meets needs of all markets
  • Maximize Margins
  • Maximize Overrides
  • Speed to market
  • Maximum participation and marketing co-op
  • Maximize availability of product
  • Delighted Partners
  • Insure constant competitiveness.
  • Contracting plans agreed by selling partners
  • Contracting completed within agreed timeframe
  • Achievement of TTV targets by market
  • Availability of Product
  • Competitive pricing analysis

Supplier relationship management/Contract negotiations. Build and foster strong relations with key industry partners – suppliers, travel bureaus, govt. offices.  Negotiation of contracts/promos/campaigns – travel as required


  • Negotiation of best deals in market
  • Identify exclusive opportunities
  • Best product offering for campaigns
  • Develop and maintain healthy and profitable supplier relationships
  • Insure invoices for SOR are prepared and collected on a timely basis
  • Achievement of TTV targets by market
  • TTV Growth
  • Competitive Rate Analysis
  • Campaign coordination and ROI
  • Increased Margin
  • Speed to market

Development, negotiation and implementation of Preferred Product and myTime Program that supports key suppliers and maximizes the profitability of destination.


  • Ensure growth and sustainability of preferred range that meets needs of all selling partners
  • Develop and maintain healthy and profitable supplier relationships
  • Negotiation of best deals in market
  • Growth rate of Preferred sales to exceed non-preferred
  • Increased % of SOR to TTV
  • Achievement of sales targets

Support the education of Consultants to ensure all GPN Global Partners are trained in the effective sales of products


  • Product knowledge of sales force
  • Training manuals for all destinations completed and rolled out to all selling companies
  • Training templates completed
  • TTV / Room night  growth
  • Reduced queries and queues through Support teams


Key Competencies



Customer Focus


  • Provide outstanding service internal business partners and external customers
  • Focus on customer needs

Commercial Acumen


  • Focus on results
  • Understands key business drivers for their Area and contributes to success
  • Company/product knowledge
  • Entrepreneurial mindset (identifies business opportunities for the organization)
  • Professional/Managerial skills
  • Execute effectively

Excellent Communicator


  • Foster open communication
  • Listen actively
  • Practices information sharing
  • Presents ideas & concepts logically and clearly

Partnering and Building Relationships


  • Professional and friendly in dealing with business partners and external parties
  • Builds and sustains productive relationships
  • Establishes rapport with partners
  • Builds trust in relationships

Upholds Company Philosophies and Culture


  • Takes ownership for successes and failures
  • Demonstrates a belief in FCL philosophies and values
  • Exhibits a passion for their business and company
  • Encourages a sense of enjoyment in the workplace

Makes effective decisions


  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Makes difficult decisions when required


Skills and Capabilities




Financial Management

  • Interpret financial management reports
  • Develop budgets and financial targets
  • Achieve agreed financial targets

Problem solving and analysis

  • Develop structured approach and framework for resolving key business problems
  • Apply problem-solving frameworks and use appropriate analytical tools
  • Present clear recommendations to senior management

Stakeholder management

  • Proactively identify key stakeholder groups
  • Seek input from stakeholders and respond to stakeholder queries
  • Clearly communicate key business outcomes with stakeholders

Travel Industry knowledge

  • Demonstrate detailed knowledge of travel industry and Flight Centre business
  • Extensive wholesale experience

Supplier management

  • Develop strategy for managing suppliers
  • Set targets for individual supplier performance (financial and non-financial)
  • Monitor supplier performance on a regular basis
  • Identify, communicate and manage resolution of key issues with suppliers
  • Manage suppliers across multiple geographies and cultural environments

Negotiation skills

  • Develop and effectively present coherent, well-structured negotiating positions
  • Build long-term relationships with negotiating partners

Systems knowledge

  • Computer literate (Calypso, MS Office, GDS)








Degree qualified

Highly Desirable


What FCTG USA offers:

  • Strengths based culture
  • Onsite fitness area
  • Onsite café
  • Relaxed dress attire
  • In-house travel planner to book discounted hotel & air
  • Benefits including vision, medical, and dental after one full month of employment.
  • 401K with up to 3% company match after 3 months
  • Free and confidential access to our in-house financial advisor (401K, Stock Plan)
  • Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
  • Giving back through the Flight Centre Foundation (Habitat for Humanity)

Location: Montvale, NJ

FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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