Product Manager - Montvale NJ

Job no: 506804

Brand: Global Procurement Network

Work type: Full time

Location: USA - New Jersey

Categories: Wholesale & Product

Job Purpose:	Delivery of a Product Strategy that will see the evolution of strong long-term relationships with our supplier partners and maximize the return to GPN’s Global Selling Partners. You will ensure that all markets are supplied with competitive, available product which delights all customers.
Accountabilities		Weighting %	Objectives	Performance Measures
Set and execute annual contracting and product delivery plans suited to all global partners to ensure sales, override and profit targets are achieved with adherence to timelines and commitments.		30%	Competitive Product that meets needs of all markets Maximize Margins Maximize Overrides Speed to market Maximum participation and marketing co-op Maximize availability of product Delighted Partners Insure constant competitiveness.	Contracting plans agreed by selling partners Contracting completed within agreed timeframe Achievement of TTV targets by market Availability of Product Competitive pricing analysis
Supplier relationship management/Contract negotiations. Build and foster strong relations with key industry partners – suppliers, travel bureaus, govt. offices. Negotiation of contracts/promos/campaigns – travel as required		30%	Negotiation of best deals in market Identify exclusive opportunities Best product offering for campaigns Develop and maintain healthy and profitable supplier relationships Insure invoices for SOR are prepared and collected on a timely basis	Achievement of TTV targets by market TTV Growth Competitive Rate Analysis Campaign coordination and ROI Increased Margin Speed to market
Development, negotiation and implementation of Preferred Product and myTime Program that supports key suppliers and maximizes the profitability of destination.		30%	Ensure growth and sustainability of preferred range that meets needs of all selling partners Develop and maintain healthy and profitable supplier relationships Negotiation of best deals in market	Growth rate of Preferred sales to exceed non-preferred Increased % of SOR to TTV Achievement of sales targets
Support the education of Consultants to ensure all GPN Global Partners are trained in the effective sales of products		10%	Product knowledge of sales force Training manuals for all destinations completed and rolled out to all selling companies Training templates completed	TTV / Room night growth Reduced queries and queues through Support teams

*Key Competencies*
Competency	Description
Customer Focus	Provide outstanding service internal business partners and external customers Focus on customer needs
Commercial Acumen	Focus on results Understands key business drivers for their Area and contributes to success Company/product knowledge Entrepreneurial mindset (identifies business opportunities for the organization) Professional/Managerial skills Execute effectively
Excellent Communicator	Foster open communication Listen actively Practices information sharing Presents ideas & concepts logically and clearly
Partnering and Building Relationships	Professional and friendly in dealing with business partners and external parties Builds and sustains productive relationships Establishes rapport with partners Builds trust in relationships
Upholds Company Philosophies and Culture	Takes ownership for successes and failures Demonstrates a belief in FCL philosophies and values Exhibits a passion for their business and company Encourages a sense of enjoyment in the workplace
Makes effective decisions	Identifies and understands issues, problems and opportunities Compares data from different sources to draw conclusions Makes difficult decisions when required

*Skills and Capabilities*

Skills/Capabilities	Description
Financial Management	Interpret financial management reports Develop budgets and financial targets Achieve agreed financial targets
Problem solving and analysis	Develop structured approach and framework for resolving key business problems Apply problem-solving frameworks and use appropriate analytical tools Present clear recommendations to senior management
Stakeholder management	Proactively identify key stakeholder groups Seek input from stakeholders and respond to stakeholder queries Clearly communicate key business outcomes with stakeholders
Travel Industry knowledge	Demonstrate detailed knowledge of travel industry and Flight Centre business Extensive wholesale experience
Supplier management	Develop strategy for managing suppliers Set targets for individual supplier performance (financial and non-financial) Monitor supplier performance on a regular basis Identify, communicate and manage resolution of key issues with suppliers Manage suppliers across multiple geographies and cultural environments
Negotiation skills	Develop and effectively present coherent, well-structured negotiating positions Build long-term relationships with negotiating partners
Systems knowledge	Computer literate (Calypso, MS Office, GDS)

*Qualifications*
Qualification	Essential/Desirable
Degree qualified	Highly Desirable

What FCTG USA offers:

Strengths based culture
Onsite fitness area
Onsite café
Relaxed dress attire
In-house travel planner to book discounted hotel & air
Benefits including vision, medical, and dental after one full month of employment.
401K with up to 3% company match after 3 months
Free and confidential access to our in-house financial advisor (401K, Stock Plan)
Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
Giving back through the Flight Centre Foundation (Habitat for Humanity)

Location: Montvale, NJ

FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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Product Manager - Montvale NJ