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Product Executive - Montvale NJ

Job no: 506499
Brand: Global Procurement Network
Work type: Full time
Location: USA - New Jersey
Categories: Wholesale & Product

GPN Product Executive


Role Details





Job Title:

Product Executive


June 2017

Reports to:

Procurement Team Leader





Job Purpose:

Work with Product Managers and Destination Coordinators in the delivery and support of the GPN product strategy with a key focus on strengthening commercial acumen, travel procurement experience and knowledge.








Weighting %


Performance Measures

Contracting and Procurement of GPN non preferred product range including portfolio management of minor destinations. Solicitation of all rates types suited to all global partners.


  • Solicitation of non-preferred range
  • Contract all product types and margins
  • Maximise availability of product
  • Speed to market
  • Ensure available product for all Selling Partners
  • Contracting completed within an agreed timeframe
  • Achievement of overall destination revenue targets
  • Monthly reporting on performance
  • Increase in Suppliers connecting directly





Run and analyse reports to identify production trends, campaign results, regional product strength and gaps,

product and price positioning. Increased involvement in Fornova rate shopping tool to ensure competitive



  • Achieve competitive product that meets client needs
  • Maximum Margin / 3rd party Overrides
  • Hotel Competitiveness shopping
  • Nett rate opportunties
  • Reporting to support requirements
  • Visibility providing direction on data
  • TTV / Room night growth
  • Reduction in Jira entries
  • Selling Partner SLA's meet
  • Competitive pricing position on non-preferred & 3rd party range

Support the education of Consultants to ensure all GPN Global Partners are trained in the effective sales of products.


  • Product knowledge of sales force
  • Training manuals for all destinations completed and rolled out to all selling companies
  • Training templates completed
  • TTV / Room night  growth
  • Reduced queries and queues through Support teams




Person Profile


Key Competencies




Customer Focus


  • Provide outstanding service internal business partners and external customers
  • Focus on customer needs

Commercial Acumen


  • Focus on results
  • Understands key business drivers for their Area and contributes to success
  • Company/product knowledge

Excellent Communicator


  • Foster open communication
  • Listen actively
  • Practices information sharing

Partnering and Building Relationships


  • Professional and friendly in dealing with business partners and external parties
  • Builds and sustains productive relationships
  • Establishes rapport with partners
  • Builds trust in relationships

Upholds Company Philosophies and Culture


  • Takes ownership for successes and failures
  • Demonstrates a belief in FCL philosophies and values
  • Exhibits a passion for their business and company
  • Encourages a sense of enjoyment in the workplace

Makes effective decisions


  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Makes difficult decisions when required



Skills and Capabilities




Problem solving and analysis

  • Develop structured approach and framework for resolving key business problems
  • Apply problem-solving frameworks and use appropriate analytical tools
  • Present clear recommendations to Product Managers

Stakeholder management

  • Seek input from stakeholders and respond to stakeholder queries
  • Clearly communicate business outcomes with stakeholders

Travel Industry knowledge

  • Demonstrate detailed knowledge of travel industry and Flight Centre business
  • Extensive wholesale experience

Supplier management

  • Monitor supplier performance on a regular basis
  • Identify, communicate and manage resolution of issues with suppliers
  • Manage suppliers across multiple geographies and cultural environments

Negotiation skills

  • Build long-term relationships with negotiating partners

Systems knowledge

  • Computer literate (Calypso, MS Office)
  • Able to learn new systems quickly







Wholesale Industry Experience


Degree qualified


Location: Montvale, NJ

FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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