Job no: 506499
Brand: Global Procurement Network
Work type: Full time
Location: USA - New Jersey
Categories: Wholesale & Product
GPN Product Executive
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Role Details
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Job Title:
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Product Executive
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Date:
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June 2017
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Reports to:
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Procurement Team Leader
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Job Purpose:
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Work with Product Managers and Destination Coordinators in the delivery and support of the GPN product strategy with a key focus on strengthening commercial acumen, travel procurement experience and knowledge.
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Accountabilities
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Accountabilities
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Weighting %
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Objectives
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Performance Measures
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Contracting and Procurement of GPN non preferred product range including portfolio management of minor destinations. Solicitation of all rates types suited to all global partners.
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20%
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- Solicitation of non-preferred range
- Contract all product types and margins
- Maximise availability of product
- Speed to market
- Ensure available product for all Selling Partners
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- Contracting completed within an agreed timeframe
- Achievement of overall destination revenue targets
- Monthly reporting on performance
- Increase in Suppliers connecting directly
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Run and analyse reports to identify production trends, campaign results, regional product strength and gaps,
product and price positioning. Increased involvement in Fornova rate shopping tool to ensure competitive
position.
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40%
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- Achieve competitive product that meets client needs
- Maximum Margin / 3rd party Overrides
- Hotel Competitiveness shopping
- Nett rate opportunties
- Reporting to support requirements
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- Visibility providing direction on data
- TTV / Room night growth
- Reduction in Jira entries
- Selling Partner SLA's meet
- Competitive pricing position on non-preferred & 3rd party range
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Support the education of Consultants to ensure all GPN Global Partners are trained in the effective sales of products.
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20%
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- Product knowledge of sales force
- Training manuals for all destinations completed and rolled out to all selling companies
- Training templates completed
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- TTV / Room night growth
- Reduced queries and queues through Support teams
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Person Profile
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Key Competencies
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Competency
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Description
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Customer Focus
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- Provide outstanding service internal business partners and external customers
- Focus on customer needs
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Commercial Acumen
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- Focus on results
- Understands key business drivers for their Area and contributes to success
- Company/product knowledge
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Excellent Communicator
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- Foster open communication
- Listen actively
- Practices information sharing
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Partnering and Building Relationships
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- Professional and friendly in dealing with business partners and external parties
- Builds and sustains productive relationships
- Establishes rapport with partners
- Builds trust in relationships
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Upholds Company Philosophies and Culture
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- Takes ownership for successes and failures
- Demonstrates a belief in FCL philosophies and values
- Exhibits a passion for their business and company
- Encourages a sense of enjoyment in the workplace
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Makes effective decisions
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- Identifies and understands issues, problems and opportunities
- Compares data from different sources to draw conclusions
- Makes difficult decisions when required
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Skills and Capabilities
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Skills/Capabilities
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Description
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Problem solving and analysis
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- Develop structured approach and framework for resolving key business problems
- Apply problem-solving frameworks and use appropriate analytical tools
- Present clear recommendations to Product Managers
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Stakeholder management
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- Seek input from stakeholders and respond to stakeholder queries
- Clearly communicate business outcomes with stakeholders
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Travel Industry knowledge
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- Demonstrate detailed knowledge of travel industry and Flight Centre business
- Extensive wholesale experience
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Supplier management
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- Monitor supplier performance on a regular basis
- Identify, communicate and manage resolution of issues with suppliers
- Manage suppliers across multiple geographies and cultural environments
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Negotiation skills
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- Build long-term relationships with negotiating partners
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Systems knowledge
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- Computer literate (Calypso, MS Office)
- Able to learn new systems quickly
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Qualifications
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Qualification
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Essential/Desirable
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Wholesale Industry Experience
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Extensive
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Degree qualified
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Desirable
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Location: Montvale, NJ
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
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