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GPN Procurement Salesforce Executive - Montvale NJ
Job no: 506447
Brand: Global Procurement Network
Work type: Full time
Location: USA - New Jersey
Categories: Wholesale & Product
Job Purpose: To serve as the SME for Salesforce within the Global Procurement business.
Accountabilities
User Support
- Handle basic administrative functions including user account maintenance, reporting and dashboards, workflows and other routine tasks
- Serve as procurement representative to the Salesforce Admin team and global stakeholders
- Continually analyze and test existing systems and processes to identify areas for improvement
- Provide guidance, support and insight into the Global Procurement Network decision making process
User Engagement
- Document and maintain procurement related processes for Salesforce utilization
- Creation and management of Procurement Salesforce dashboards and reporting requirements
- Communication of updates and processes to global Procurement business
- Drive user engagement
- Provide input into new system features
- Identify and implement initiatives that will improve Procurement adoption
- Effectively act as the liaison between Procurement and wider GPN business and global stakeholders regarding Salesforce
Global Governance & Compliance
- Recommend global solutions where appropriate
- Ensure system and data integrity across Global Procurement business
- Ensure adherence to global requirements across procurement teams globally
- Keep up to date with global projects
- Assist in training of new users, and grow the Salesforce skill set across global Procurement discipline
- End to end management of Procurements Salesforce projects
Wider Procurement Support Initiatives
- Ad hoc Procurement Support initiatives
Key Skills & Competencies
Problem Solving
- Demonstrates constructive conflict resolution skills to ensure a positive outcome for all involved
- Maintains objectivity and can see the big picture rather than reacting emotionally to the problem
- Knows how to embrace conflict to achieve a win/win outcome for all parties involved
- Knows how to use available resources to solve problems
- Has the ability to see outside the square when overcoming problem
- Encourages and assists other team members to solve problems
Commercial Acumen
- Focuses on results
- Understands key business drivers and contributes to success and consistence of these drivers
- Company/product knowledge
- Demonstrates knowledge of the travel industry
- Understands CRM and the business benefits
- Understands and adheres to risk management policies
Commitment to Personal Learning & Development
- Positively receives feedback to improve performance
- Actively seeks feedback to improve performance and self
- Recognizes and acts on opportunities for personal and professional development
- Participates in team and personal training
Team and Service
- Provides outstanding professional service by exceeding all user and client/vendor expectations
- Responds positively and promptly to Stakeholder issues and ensures resolution
- Acts with honesty and integrity to create trusted relationships with team and clients/vendors
- Shows empathy for client and users
Upholds company philosophies and culture
- Takes ownership for successes and failures
- Demonstrates a belief in FCL philosophies and values
- Exhibits a passion for their business and company
- Encourages a sense of enjoyment in the workplace
Makes effective decisions
- Identifies and understands issues, problems and opportunities
- Compares data from different sources to draw conclusions
- Takes actions that are consistent with available facts, constraints, and probable consequences
- Makes difficult decisions when required
Time Management
- Highly organized approach to work
- Demonstrates effective time management skills
- Meets deadlines
Computer Literate
- Standard operating systems (MS Outlook, MS Excel, MS Word)
Qualifications
- Degree desired
- Salesforce Certified Administration Credential experience desired
- Agile Project Management experience desired
What FCTG USA offers:
- Strengths based culture
- Onsite fitness area
- Onsite café
- Relaxed dress attire
- In-house travel planner to book discounted hotel & air
- Benefits including vision, medical, and dental after one full month of employment.
- 401K with up to 3% company match after 3 months
- Free and confidential access to our in-house financial advisor (401K, Stock Plan)
- Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
- Giving back through the Flight Centre Foundation (Habitat for Humanity)
Location: Montvale, NJ
FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
