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GPN Procurement Salesforce Executive - Montvale NJ

Job no: 506447
Brand: Global Procurement Network
Work type: Full time
Location: USA - New Jersey
Categories: Wholesale & Product

Job Purpose: To serve as the SME for Salesforce within the Global Procurement business.


User Support

  • Handle basic administrative functions including user account maintenance, reporting and dashboards, workflows and other routine tasks
  • Serve as procurement representative to the Salesforce Admin team and global stakeholders
  • Continually analyze and test existing systems and processes to identify areas for improvement
  • Provide guidance, support and insight into the Global Procurement Network decision making process

User Engagement

  • Document and maintain procurement related processes for Salesforce utilization
  • Creation and management of Procurement Salesforce dashboards and reporting requirements
  • Communication of updates and processes to global Procurement business
  • Drive user engagement
  • Provide input into new system features
  • Identify and implement initiatives that will improve Procurement adoption
  • Effectively act as the liaison between Procurement and wider GPN business and global stakeholders regarding Salesforce

Global Governance & Compliance

  • Recommend global solutions where appropriate
  • Ensure system and data integrity across Global Procurement business
  • Ensure adherence to global requirements across procurement teams globally
  • Keep up to date with global projects
  • Assist in training of new users, and grow the Salesforce skill set across global Procurement discipline
  • End to end management of Procurements Salesforce projects

Wider Procurement Support Initiatives

  • Ad hoc Procurement Support initiatives


Key Skills & Competencies

Problem Solving

  • Demonstrates constructive conflict resolution skills to ensure a positive outcome for all involved
  • Maintains objectivity and can see the big picture rather than reacting emotionally to the problem
  • Knows how to embrace conflict to achieve a win/win outcome for all parties involved
  • Knows how to use available resources to solve problems
  • Has the ability to see outside the square when overcoming problem
  • Encourages and assists other team members to solve problems

Commercial Acumen

  • Focuses on results
  • Understands key business drivers and contributes to success and consistence of these drivers
  • Company/product knowledge
  • Demonstrates knowledge of the travel industry
  • Understands CRM and the business benefits
  • Understands and adheres to risk management policies

Commitment to Personal Learning & Development

  • Positively receives feedback to improve performance
  • Actively seeks feedback to improve performance and self
  • Recognizes and acts on opportunities for personal and professional development
  • Participates in team and personal training

Team and Service

  • Provides outstanding professional service by exceeding all user and client/vendor expectations
  • Responds positively and promptly to Stakeholder issues and ensures resolution
  • Acts with honesty and integrity to create trusted relationships with team and clients/vendors
  • Shows empathy for client and users

Upholds company philosophies and culture

  • Takes ownership for successes and failures
  • Demonstrates a belief in FCL philosophies and values
  • Exhibits a passion for their business and company
  • Encourages a sense of enjoyment in the workplace

Makes effective decisions

  • Identifies and understands issues, problems and opportunities
  • Compares data from different sources to draw conclusions
  • Takes actions that are consistent with available facts, constraints, and probable consequences
  • Makes difficult decisions when required

Time Management

  • Highly organized approach to work
  • Demonstrates effective time management skills
  • Meets deadlines

Computer Literate

  • Standard operating systems (MS Outlook, MS Excel, MS Word)


  • Degree desired
  • Salesforce Certified Administration Credential experience desired
  • Agile Project Management experience desired


What FCTG USA offers:

  • Strengths based culture
  • Onsite fitness area
  • Onsite café
  • Relaxed dress attire
  • In-house travel planner to book discounted hotel & air
  • Benefits including vision, medical, and dental after one full month of employment.
  • 401K with up to 3% company match after 3 months
  • Free and confidential access to our in-house financial advisor (401K, Stock Plan)
  • Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
  • Giving back through the Flight Centre Foundation (Habitat for Humanity)

Location: Montvale, NJ

FCTG USA is an affirmative action - equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

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