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Commercial Analyst- Brisbane

Job no: 506751
Brand: Flight Centre Travel Group
Work type: Full time
Location: Australia - Queensland
Categories: Finance & Strategy|People & Culture

Position Summary

Peopleworks are the experts who deliver high quality and relevant HR, Recruitment and training services to our people. This empowers the delivery of an amazing customer experience to achieve our company’s overall goal of growth and profit. People are their passion. The expert businesses that form Peopleworks Australia include Recruitment, Learning, Leadership, Corporate Peopleworks, HR, BOS & Travelwise. Also included in this team will be commercial support for Healthwise and Flight Centre Foundation

As Commercial Analyst you will provide expertise and support to operational leaders of Peopleworks through high level analysis of financial and non-financial data, providing key business insight to improve operational outcomes and contribute to the long term profitable growth of FCTG.

The Commercial Analyst is instrumental in partnering with the Commercial Manager, Area Leaders and Team Leaders to ensure strategies are effectively deployed and delivered.

Duties and Responsibilities

Strategic and Operational

  • Partner with operational stakeholders to identify innovative solutions and improve commercial outcomes
  • Understand and take responsibility for the cost base
  • Deliver proactive reporting and analysis on trends in the cost base and income streams
  • Understand and review consumption and distribution of costs to front-end businesses
  • Provide commercial insight around performance
  • Perform deep dive analysis on key performance issues
  • Evaluate and benchmark against external market activity
  • Ensure business cases and commercial models make sense, are viable and the assumed economic benefits are achievable and delivered
  • Own the budgeting and forecasting process
  • Establish relationships outside of finance to deliver high quality analysis and commentary
  • Liaise with and present to senior level stakeholders with a view to challenge decision making
  • Support Operational Leaders in driving and implementing key strategic initiatives
  • Developing business models which support key business outcomes
  • Design management reports effectively capturing the key business indicators
  • Provide commercial support and develop commercial acumen of operational leaders
  • Continually review all aspects of the business to ensure risk reduction and profit maximisation
  • Assist in specific projects as and when required


  • Ensure strong financial control and integrity across businesses responsible for
  • Calculating month end accruals for the business
  • Ownership of the accuracy of the balance sheet
  • Responsible for preparation of management and financial reporting
  • Assist in business planning, forecast and budget processes
  • Conduct analysis of variances between actuals, budget and prior year
  • Provide analytical insight into financial results and trends and provide this insight to operational leaders and the Commercial Manager
  • Management of the accurate calculation of staff incentives
  • Ad-hoc project work and excel modelling

Key Relationships

  • People & Culture Commercial Manager; People & Culture Commercial Leader
  • Operational team leaders and their teams
  • Finance GM’s and Financial Controllers
  • The Australasian Shared Service Centre
  • Other Internal businesses



  • CPA/CA (or equivalent) qualified or studying towards
  • At least 3 years’ experience in a finance role
  • High level of expertise in Microsoft Excel
  • High attention to detail
  • Strong financial control, commercial acumen and technical knowledge
  • Strong interpersonal and communication skills with ability to develop relationships at all levels
  • Ability to present complex information in  simple format to operational leaders
  • Proven teamwork skills
  • Strong analytical skills with initiative to resolve issues or pursue business opportunities identified
  • Strong customer focus – both internally & externally
  • High degree of flexibility and ability to deal with change, growth and pressure
  • Proven time management and organisational skills
  • Persuasiveness and influencing ability
  • Financial analysis and business acumen

Applications close: 29 Feb 2020 E. Australia Standard Time
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